Quiz 2025 PEGAPCDC87V1: Certified Pega Decisioning Consultant (PCDC) 87V1–Efficient Lab Questions
Quiz 2025 PEGAPCDC87V1: Certified Pega Decisioning Consultant (PCDC) 87V1–Efficient Lab Questions
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Tags: PEGAPCDC87V1 Lab Questions, Latest Study PEGAPCDC87V1 Questions, PEGAPCDC87V1 Latest Braindumps Ppt, Formal PEGAPCDC87V1 Test, Valid PEGAPCDC87V1 Exam Cost
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The Pega Decisioning technology is a powerful solution that enables enterprises to predict customer behavior, optimize customer interactions, and automate complex business processes. The technology is widely used by organizations in various industries such as banking, insurance, healthcare, and telecommunications. The PEGAPCDC87V1 exam is an excellent opportunity for professionals to validate their skills in Pega Decisioning technology and demonstrate their expertise to potential employers.
The PEGAPCDC87V1 Exam is a valuable certification for those seeking to become a Certified Pega Decisioning Consultant. PEGAPCDC87V1 exam tests the candidate's knowledge and skills related to Pega Decisioning, and demonstrates their ability to design and implement effective decisioning solutions. Certified Pega Decisioning Consultant (PCDC) 87V1 certification is recognized globally and is highly valued by employers seeking professionals with expertise in Pega Decisioning.
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Pegasystems Certified Pega Decisioning Consultant (PCDC) 87V1 Sample Questions (Q167-Q172):
NEW QUESTION # 167
As a Customer Service Representative, you present an offer to a customer who called to learn more about a new product. The customer rejects the offer.
What is the next step that Pega Customer Decision Hub takes?
- A. Adds the customer to the potential churn list
- B. Reevaluates the Next-Best-Action
- C. Stops presenting offers to the customer
- D. Sends a detailed email about the offer
Answer: B
Explanation:
* Understand the Scenario: A Customer Service Representative (CSR) presents an offer to a customer, and the customer rejects the offer.
* Next Step in Pega CDH:
* In Pega Customer Decision Hub, when an offer is rejected, the system typically reevaluates the Next-Best-Action. This means it reassesses the available actions to determine the most appropriate next step for the customer based on current context and customer data.
NEW QUESTION # 168
U+ Bank, a retail bank, uses the always-on outbound approach to send outbound messages on different channels such as email, SMS, and push notifications. There are a variety of action flow patterns in use to meet various business and channel integrations requirements.
Due to technical reasons, the bank wants to temporarily suspend sending outbound messages and instead write the selected customers and action details to a database table for later offline processing.
What is the most efficient way to meet this requirement?
- A. Set up a secondary schedule.
- B. Bypass action flow processing.
- C. Add a new Send shape in all the action flows.
- D. Update the Send shape with Finalization.
Answer: D
Explanation:
To temporarily suspend sending outbound messages and instead write the selected customers and action details to a database table for later offline processing, the most efficient way is to update the Send shape with Finalization in all the action flows. This approach allows the system to complete the processing of actions without sending the messages, and instead, store the necessary details in a database for later use.
NEW QUESTION # 169
A customer contacts a bank to resolve a credit card dispute. After dispute resolution, Next-Best-Action displays a set of sales offers that a Customer Service Representative can present to the customer.
Which feature of Next-Best-Action helps the Customer Service Representative decide on the offer to present to the customer?
- A. Interaction history
- B. Dispute handling strategy
- C. Call intent detection
- D. Offers ranking
Answer: A
NEW QUESTION # 170
Reference module: Testing engagement policy conditions using audience simulation U+ Bank, a retail bank, recently implemented a project in which mortgage offers are presented to qualified customers when the customers log in to the web self-service portal. As one of the offers is not performing well, the business wants to understand how many customers qualify for the offer. As a Decisioning Consultant, which simulation do you run to check how many customers qualify for an action?
- A. Persona Testing
- B. D
- C. Pega Scenario Planner
- D. Audience simulation
- E. Ethical Bias Check
Answer: B
NEW QUESTION # 171
U+ Bank, a retail bank, offers the Standard card, the Rewards card and the Rewards Plus card to its customers.
The bank wants to display the banner for the offer that each customer is most likely to click; therefore, their Arbitration uses Propensity from the AI models. If you are debugging the Next-Best-Action decision strategy, which strategy component will show you if the result of the Arbitration is correct?
- A. Group By
- B. Filter
- C. Set Property
- D. Prioritize
Answer: D
Explanation:
* Debugging Arbitration - To verify if the result of the arbitration is correct, the Prioritize component in the strategy shows the final ranking of actions.
* Prioritize Component - This component ranks actions based on their calculated priority scores.
* Steps:
* Review the Prioritize component in the strategy.
* Check the priority scores assigned to each action.
* Ensure that the actions with the highest propensities are ranked at the top.
NEW QUESTION # 172
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